• Captain Howdy@lemm.ee
    link
    fedilink
    English
    arrow-up
    17
    ·
    2 days ago

    I went into Walmart yesterday for my annual soap/shampoo/mouthwash bulk purchase as they have the products I like at the best price (in bulk). I got to the section and it was all locked up behind glass…

    I turned around and walked right out. No idea where I’m gonna get it from now, but I’m not gonna support that bullshit.

    The claims of mass losses due to shoplifting have been proven false multiple times over. These are just racist store policies intended to make you spend more time in their store or to buy online or from mobile apps.

    Enshitification keeps on keeping on.

    • aceshigh@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      edit-2
      2 days ago

      I buy those items from my large grocery store. They have sales too so the goods are fairly priced.

      In my old rite aid I saw a bunch of shop lifters stealing goods, but nothing was done about it. Saw it several times. Security lets them leave.

  • Technus@lemmy.zip
    link
    fedilink
    English
    arrow-up
    153
    ·
    3 days ago

    If any store starts requiring a fucking app to make a purchase, that store has permanently lost my business.

    You have not earned the privilege of being installed on my phone. Get the fuck out of here.

    • Wooki@lemmy.world
      link
      fedilink
      English
      arrow-up
      9
      arrow-down
      2
      ·
      2 days ago

      Its 2024and you go to Mcdonalds drivethrough. First thing you hear:

      Whats your order code

      No good morning. Its straight to whats the order code for the app on your phone.

      Thankfully you can be equally rude back and place your order.

      Next year though? Dont expect the human to stay around for long.

      Line mus go up!

  • Bobby Turkalino@lemmy.yachts
    link
    fedilink
    English
    arrow-up
    80
    ·
    3 days ago

    I’ve always argued that putting condoms in locked shelves is pro-STD and pro-teen-pregnancy. The fact that you have to walk up to an employee, ask them to open the shelf for you, and have them stand there and watch as you grab a box of condoms has no doubt scared away numerous 16 yr olds when all they were trying to do was be safe.

    • OhVenus_Baby@lemmy.ml
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      10
      ·
      2 days ago

      I have never seen this. Been in many drug stores. Walmart does this. But not any drug stores I’ve seen.

      • Bobby Turkalino@lemmy.yachts
        link
        fedilink
        English
        arrow-up
        13
        arrow-down
        1
        ·
        2 days ago

        It’s ultimately up to the franchise owner of each location and their subjective interpretation of how crime-ridden the area is

          • Broken@lemmy.ml
            link
            fedilink
            English
            arrow-up
            4
            arrow-down
            3
            ·
            2 days ago

            Here’s a perspective you might not have thought of. Younger person is already shamed for even buying condoms (the cashier will see them after all) so they steal the condoms instead of buying them. Store owners are sick of losing money so they naturally lock them up. So yes, it does have something to do with crime.

            I’m not here to argue about what you think store owners care about your sex life, I’m just pointing out that there is a valid reason you haven’t considered.

  • splinter@lemm.ee
    link
    fedilink
    English
    arrow-up
    89
    arrow-down
    1
    ·
    3 days ago

    We all just learned from Walgreens’ latest report that placing barriers between consumers and the goods they’re trying to purchase reduces sales, and CVS’ response to this problem is to add a login requirement.

    • shalafi@lemmy.world
      link
      fedilink
      English
      arrow-up
      37
      ·
      3 days ago

      Easing the ordering process, and a solid return policy, is how Amazon exploded overnight. Study after study showed that people would walk back if the website offered the slightest hassle. Also funny, something like a 1.3s load time difference would send people to competitors.

      Do they not teach this shit in business school?!

      • villainy@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        2 days ago

        It took Valve years to build Steam into the juggernaut it is based on maximizing customer value and minimizing friction. Years! Like multiple of them! Who has time for that! I need my profits this quarter!

      • catloaf@lemm.ee
        link
        fedilink
        English
        arrow-up
        13
        arrow-down
        2
        ·
        3 days ago

        Not really. They mostly teach “quarterly profit line go up”.

      • TheMinions@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        2 days ago

        As someone who has a BS in Business, yes they taught this in business.

        Similarly we had case studies on Wal-mart’s absolute domination of the logistics game which made them a powerhouse in the “before Amazon” times.

  • aceshigh@lemmy.world
    link
    fedilink
    English
    arrow-up
    6
    ·
    2 days ago

    lol good luck with that. when they (and rite aid) started locking up their shelves I stopped buying from them.

  • aramis87@fedia.io
    link
    fedilink
    arrow-up
    39
    ·
    3 days ago

    For this to work, you need to download and install the app and sign up for CVS’ loyalty program. In the store, you need to be logged into the app and connected to the store’s Wi-Fi, and have Bluetooth turned on.

    • jawa21@lemmy.sdf.org
      link
      fedilink
      English
      arrow-up
      13
      ·
      2 days ago

      I can’t wait for someone with a flipper zero to just drive around unlocking cases in every CVS in town.

    • sugar_in_your_tea@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      8
      ·
      2 days ago

      Wow, three strikes, one after the other. If I have to use my phone in a store, I’ll be looking up directions to a competitor. I’m not jumping through hoops to buy stuff.

    • AA5B@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      edit-2
      2 days ago

      Yeah, another reason not to go there. Unfortunately no impact since I already don’t.

      Nearby one is 24h so I occasionally go there when everything else is closed, but that’s the only advantage they have. But no way am I downloading their app just to get a bottle of aspirin at 1am

    • Broken@lemmy.ml
      link
      fedilink
      English
      arrow-up
      1
      ·
      2 days ago

      Yeah…this is absurd beyond belief. The problem is the average consumer out there will not see how this is an issue.

      • shawn1122@lemm.ee
        link
        fedilink
        English
        arrow-up
        2
        ·
        2 days ago

        This might be too complicated for the average consumer at CVS, which tends to skew towards an older demographic.

  • ReverendIrreverence@lemmy.world
    link
    fedilink
    English
    arrow-up
    19
    arrow-down
    1
    ·
    2 days ago

    I guess I am starting to be okay with “leaning in” and taking advantage off my “old guy” (false) technical ineptitude and will just pretend to shuffle up to a store employee and ask them to open those cabinets for me

  • spaghettiwestern@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    12
    ·
    edit-2
    3 days ago

    CVS and their deliberate, hostile business practices chased me away years ago when I was unable to stop them from auto-refilling prescriptions I did not need. California finally took action against CVS in 2020 after many years of their carefully engineered abuses.

    Good to see the company’s crappy behavior continues unabated and there’s no reason to give them another try.

    • BradleyUffner@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      2 days ago

      Not just refilling prescriptions automatically, but automatically contacting your doctor to request more refills on your behalf once your normal refills refills ran out. I got a phone call from my doctor’s office once, asking me why I was trying to go around them to get more of something that I was only supposed to be on for a short time. Freaking CVS made me look like I was drug seeking.

  • Ulrich@feddit.org
    link
    fedilink
    English
    arrow-up
    10
    ·
    3 days ago

    They also tried to make refrigerators into billboards, blocking visibility of anything inside. They were all broken within a matter of months, then replaced again with glass doors sometime later. These people are morons.