Once my narwhal stops working (haven’t updated and I’m not giving a penny to Reddit) I’ll likely never go back.
Narwhal is trash compared to Apollo by the way, I only use it for one subreddit. I wish that sub would migrate over here so I can browse using the Voyager app.
I talk to about 10 customers each day for no more than 30 minutes and 99% of the time it’s to fix something they messed up on. 30% of those people are jerks.
Thankfully most of my job is NOT dealing with customers and I truly feel bad for people who have to deal with them in high volume each day.
If I call them, I can fix it immediately, if they call in, enjoy the robot. So don’t be mean and the call won’t be disconnected (which I have permission to do fortunately)