• umami_wasabi@lemmy.ml
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    7 months ago

    Can anyone speak of the software quality and support of Motorola? Also the support of custom ROM after the official support/updates ended.

    • Dekkia@this.doesnotcut.it
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      7 months ago

      I had a motorola z3 play a few years ago.

      Software quality was pretty good. Security updates were sometimes 3-4 months behind and would combine a few monts when they did get released. When I contacted them about it I was told that not all security patches google issues apply to them. I don’t have a way of verifying that.

      With “normal” updates to different Android versions they where also slow, but I guess that’s normal with most Android vendors.

      The biggest bummer with that phone was that they killed the module-feature halfway trough it’s livecycle in some regions. (You could snap modules to the back that would add additional stuff like a 360° Camera or a bigger Speaker)

      There is an official lineageos build for the z3 play which still gets updated I believe. Even very recent motorola phones get lineageos pretty soon after release. (Not shure tho if that includes all or just the flagships)

    • bdonvr@thelemmy.club
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      7 months ago

      Software quality is great. Very near stock with a few great tweaks. Moto gestures are amazing, I use the chop-flashlight constantly and I know lots of people do too.

      The updates suck honestly though. Security updates 1-2 months behind and you’ll get 2 version upgrades… eventually. Edit: their higher end phones get two, reportedly their budget line gets 1 usually…

      Still though I like their phones. But as a techy guy I also know I won’t stick with a phone more than 2 years anyhow.

    • el_bhm@lemm.ee
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      7 months ago

      Some of their phones are guaranteed to get 1 OS update. 1.

      Sony seems to be a king in the mid range recently. More expensive than Motos and Xiaomis - sure.

      Sony Xperia 10 V

      • 5Ah battery.
        " Sd card slot.
      • headphone jack.
      • SD 695 and not some Exynos or Mediateks in Motos
      • decent camera.(sideloading a gcam may improve results)
      • No Glass back(almost all Motos have this BS).
      • No curved edges.
      • 1 month back with security updates.
      • Some phones, even mid range, get 3 OS updates.

      Almost Pixel at home

      • Positronic@lemdro.id
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        7 months ago

        All Sony phones (including their flagships) get two years of OS updates and three years of security patches. That’s rumoured to change this year but the Xperia 1 III and 5 III are not getting Android 14.

        • el_bhm@lemm.ee
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          7 months ago

          Sony lists software updates history. Some devices get proper updates like Pixels or Samsungs.

          Which to me was really surprising. Japan can be really weird about software.

    • SturgiesYrFase@lemmy.ml
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      7 months ago

      I can’t directly, but most of my coworkers are on Motorola phones, and they all seem to at least like them.

      Edit: like them as in not get frustrated with their phone being stupid, and enough to buy a new Motorola phone when they need to chage their phone. No idea about custom ROMs or software support…in fact I probably should have just kept this whole thing in my head…

    • Ottomateeverything@lemmy.world
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      7 months ago

      My experience is dated, but figured I’d share it in case no one else has any input.

      I owned a few Motorola Android phones before and after the Google involvement. I think my most recent purchase was 2015.

      At that time, they were extremely “pure android” with very few additions beyond the stock experience. The things they added were way ahead of their time - I still think those devices had the best “always on” display implementation to this day, and they did it way before it became a norm.

      Their software and update support was rivaling Google at the time, and most other manufacturers were still in the days of 2 years of updates if you’re lucky.

      They just stopped making phones it seemed like. I ended up moving towards Pixels over the years, but Moto is the one company that would tempt me to switch back. That or maybe HTC but they’re dead.

      Hope you get a more recent answer - I didn’t even realize they were still making phones to be honest.

    • Ilandar@aussie.zone
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      7 months ago

      My only Motorola phone is a razr 40 which I’ve had for 4 months now, so not a ton of experience but I’ll share it anyway. The quality of the sofrware has been pretty good. It’s close to what reviewers used to call “stock” Android, in that it hasn’t received any significant UI modifications and doesn’t come with many proprietary apps. There are very few bugs or performance issues. You also don’t need a Motorola account to access any important software features.

      However the software support is absolutely awful considering the RRP of the phone, its age and the promises made by Motorola. It was supposed to receive at least bi-monthly security updates but by January had already fallen behind that. The most recent update had been the November security patch, so I expected an update in January. Instead I received a February security update towards the end of March - nearly a 5 month update gap on a mid-range phone still less than a year old. Personally I think that is an absolute joke and I’m now considering selling it and either going back to an older phone with LineageOS or buying a Samsung flip since I know that will actually receive updates.

    • limerod@reddthat.comOPM
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      7 months ago

      Can’t speak for quality. But, don’t expect quantity. There are moto devices who are yet to receive the android 14 Update.

    • Defaced@lemmy.world
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      7 months ago

      Very stock Android, but they use older hardware for these phones and it shows. I had a moto g power, at one point it had to install updates and when it rebooted it sat at a blank home screen for ten minutes before showing any icons. I ditched Android altogether and went iPhone, but I heard really good things about pixel phones, so I switched back and gave my old phones to my kids.