darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square16fedilinkarrow-up1171arrow-down11cross-posted to: technology@lemmy.worldtechnology@lemmy.world
arrow-up1170arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agomessage-square16fedilinkcross-posted to: technology@lemmy.worldtechnology@lemmy.world
minus-squareveee@lemmy.calinkfedilinkEnglisharrow-up11·9 months agoTotally agree. With that statement they’re treating both employees and bots like scapegoats.
Totally agree. With that statement they’re treating both employees and bots like scapegoats.